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Home :: Privacy Statement

Privacy Statement

Privacy Policy Statement
This is the web site of The Blue Ridge Soap Shed.

Our postal address is
179 Meadow View Drive
Spruce Pine, North Carolina 28777

We can be reached via e-mail at info@soapshed.com
or you can reach us by telephone at (828)765-6001

This is our approach to protecting our customers' privacy.

We do not sell or rent our customer mailing list to anyone at any time for any reason. We hate spam as much as you do.

If you purchase a product on this site, we will include you on our customer email list. That means we may email you product announcements occasionally. Our hard-copy catalogs are usually snail-mailed only once per year. Other than shipping soap to you, catalog-mailing is the only time we use your mailing address.

If you don't want to get emails from us, or mail of any kind, you can let us know by emailing us or clicking the link at the bottom of an email we've sent you.

We have thousands of customers and we treat them like friends. We hope you'll be one of them!

And now, for those of you who are technically astute and want more information about what our server can and cannot glean about you from your visits, here's more specific information.

Our Web server automatically recognizes registered customers who have established an account with us. Until you establish an account, you are an 'anonymous' visitor.

We only collect information that you volunteer to us. We collect no personal information secretly as you browse our Web page.

With respect to cookies: We use cookies to record session information, such as items that you add to your shopping cart. We also record user-specific information on what pages users access or visit, and past activity in order to provide better service when visitors return to our site. Our intention in monitoring this type of information is to offer our customers better service by designing - or re-designing - a more effective web site.

The information we collect is used to customize the content and/or layout of our page for each individual visitor; and to notify consumers about updates to our Web site. We do not share customer information with other organizations for commercial purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Upon request, with this new site, we can provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them. You can access this information yourself by visiting us at or logging into your account page on our website.

With respect to security: Our website uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive sensitive financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We are a 'Mom and Pop' operation, with only Mom and Pop having access to your personal and financial information.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office.

It is our intention to treat you right and demonstrate the respect for your privacy that you deserve.

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